At U Can Store It we have many ways to pay. Your storage is calculated by calendar month (so if you moved in on the 13th you will always be due on the 13th) and you pay the month in advance.
Here are all the options to make payment:
Our friendly staff looking forward to assisting you during the times below; (Please note gate access is 6am to 7pm)
Self Storage Insurance Australia (SSIA) is pioneering a new way to protect your valuables in storage.
✔ The insurance is a separate product offered by SSIA, a third-party insurance solution.
✔ U Can Store It is an approved location making it easy for you to arrange your coverage.
✔ Insurance is not mandatory, but it may be an option worth exploring for customers who want peace of mind.
Gate access into the facility with your unique pin code is 6am to 7pm, 7 days per week.
Extended hours are available to vehicle storage clients and some business clients on application at the discretion of management.
Remember to always code in with your pin code so that you do not trigger alarms.
Our complimentary trailer is available for you move in and out. Please contact the office to book .
Please be aware persons entering the premises do so at their own risk. Customers store at their own risk and should follow our reasonable directions.
This Facility is alarmed and monitored at all times. You must enter your pin code every time you enter, even if the gate is open, do not tailgate. Failure to do so will trigger alarms when you enter your unit. If you or one of your associates triggers a security or emergency services alarm, a call out fee of $75 may apply, and may be charged to your account.
For your safety, do not place objects in front of roller doors or gates. Gates, roller doors and other access doors may close without warning and should not be obstructed.
There are shared zones throughout the Facility so please be aware of others, take care and when driving adhere to the 5km speed limit around the Facility. Pedestrians should be aware of vehicles moving around the Facility.
Please be considerate of others. Aggressive, abusive or any antisocial behavior will not be tolerated.
Smoking is not permitted at this Facility. Animals must be restrained at all times in this Facility.
You keep the key to your storage unit and your goods are stored at your own risk.
You must secure your storage unit with a padlock or Bluetooth-enabled locking device.
The Facility’s common areas are under continuous CCTV surveillance. The inside of your storage unit may be visible on camera if the door to your storage unit is open.
You must not store hazardous, illegal, stolen, flammable, explosive, environmentally harmful, perishable or living goods or goods that pose a risk to any property or person. This includes lithium-ion batteries or items containing lithium-ion batteries.
You must not access the Facility’s electricity supply via power points, extension leads or other measures. Please contact the Office should you require a power supply.
You must not leave any goods unattended in a common area of the Facility any longer than 12 hours. After this period, we have the right to deal with such goods under the Self Storage Agreement.
1 If you have a Managed Stored Agreement, We will retain the key to your storage unit.
Storage fees must be paid on time. Failure to pay on time will incur late fees and your access to the Facility will be suspended. Please contact the Office should you need to discuss outstanding payments.
The Facility has the right to sell your goods if you do not pay your storage fees in accordance with your Self Storage Agreement.
Please notify us within 2 business days if your contact details, or the contact details of your Alternative Contact Person change.
When it’s time to move out, please provide 14 days’ notice of your intention to move out. You must move out within 24 hours of termination of the Self Storage Agreement.
Please ensure you take all goods with you when you move out. Your unit must be left empty and clean with your lock removed.
Please note rubbish disposal charges apply at a rate of $150 per disposal. Any rubbish left in shared zones will incur a disposal fee of $150.
Clients must be in attendance with their vehicles at all times unless YOU HAVE OBTAINED PERMISSION. Time cannot exceed 2 hours. After this period, we have the right to deal with any such
As a local Gold Coast family owned company, we pride ourselves on our customer service and aim to make your storing experience as stress free as possible.
For non-urgent questions or to learn more about our services, contact us today!
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